EPoS Support/Helpdesk Analyst

Updated: 30/04/2019
Salary: £20,000.00 to £30,000.00
Location: England-Derbyshire
Description:

EPoS Support/HelpDesk Analyst

Derby

 

An EPoS Support Analyst is required by leading East Midlands-based Microsoft Gold Partner with an award winning EPoS Retail Management System that leads the field with their cutting edge EPoS POS technology solutions!

 

The successful Support/HelpDesk Analyst will have a good understanding of EPoS systems and will be comfortable in speaking with customers to be able to identify problems and configure back-office systems including integrating with Accounts Systems / Stock systems / Ordering / rewards systems.

 

You will be responsible to assist clients throughout the whole process from the initial learning to set-up, data creation, through 'go live’ and post implementation.

 

SKILLS:

  • Excellent problem solving and communication skills
  • Understanding of department and category’s structure
  • Use of XL for manipulating data entry of item data
  • Stock control
  • Reports and Report writing
  • Understanding the various promotions combinations
  • Cashing up procedures
  • Familiar use of hand held data devices

Fantastic opportunity for an EPoS Support/HelpDesk Analyst to progress your career & experience within this leading partner.